"Grangeview Management (now known as Capstone Property Management) has been managing the building I live in for nearly twenty years and we have always been provided with excellent service. Always quick to respond and deal with matters, they are approachable and unlike many similar forms, they have continuity of experienced staff. Having been a property lawyer for many years and so experienced numerous managing agents, I would have no hesitation in recommending Capstone Property Management (formerly known as Grangeview management) to manage residential properties."

“I have been dealing direct with Capstone for the last 6 years. I have found them to be highly efficient, competitively priced and with the experience the Stone family bring to the company, and the help Annette provided when we set up a Right to Manage Company, I ensured that our building was managed by Capstone going forward. I work for the NHS in a similar capacity, so I know how important it is to have friendly, helpful and knowledgeable staff and to be open to suggestions on how to better the service you provide. I hope that Capstone will continue to manage the property I live in for the foreseeable.”

"We have lived and own a flat in Cosmopolitan House that is and has been managed by Capstone Property Management since we purchased the flat from new over ten years ago. In this time we have found the service provided by Capstone Property Management excellent. Capstone Property Management have always supplied a very professional service but with a friendly approach. The service they give you is very personal and they react very quickly to any problems that come up and always keep us updated as soon as they have been dealt with or are dealing with the problem. You really feel that the management company are on your side and they really want to help you. Our experience with Capstone Property Management is that they always try to keep service charge costs to the minimum that they can and always make a big effort in consulting us in the decisions they make when appointing contractors. To sum up, we both feel that we have been very lucky to have Capstone Property Management managing Cosmopolitan House since it was built and we moved in. We have always found them to be very professional and Consistently reliable with dealing with any issues addressed in a timely manner and with such a personal and friendly approach you could not wish for more in a Property management company."

Director

"Capstone has been managing our block of flats in Notting Hill since April 2016, following a bad experience with the previous agent, and after this time, I would have no hesitation whatsoever in recommending them. Benjamin Stone and his team deliver a prompt and professional service, demonstrating excellent building management and communications skills in all relevant areas. The response time to property maintenance issues is quick and usually within a matter of minutes. Capstone are able to call on a network of high-quality contractors in all trades (plumbing, electrical, carpentry, locks, roofing, decoration) to ensure a smooth running of day-to-day maintenance issues. A dedicated accounting software system facilitates the consolidation of accounts and provides for an efficient collection of service charges. As a Director, I am pleased that Capstone keeps all contracts and insurance policies under close scrutiny to ensure good quality at reasonable prices."

Director

"Capstone have been managing agents on behalf of the RTM Co for three years. They have been competent, reliable and trustworthy throughout in dealing with with both complex and straightforward issues ."

Freehold Investor and Developer

"I am the owner of many freehold blocks in the United Kingdom ranging in size from 2 to 70 flats. I am resident in Europe and for some 15 years had a management company of my own employing staff to deal with all management issues. As I am not a UK resident it became increasingly difficult to deal with matters long distance and my portfolio suffered as a result. I instructed  Capstone to manage all of my UK property in  November 2008. Since that time I have been extremely impressed by the way in which all aspects of management have been handled – from dealing with those buildings where there is a right to manage company run by the residents to buildings where the lessees have no involvement – Over the years GML have dealt with several large refurbishment projects, taking care of all outstanding statutory inspections and improvements to buildings, and have dealt with the collection of ground rent, insurance and service charges promptly and efficiently. Your firm have also resolved many problems that were outstanding for many years."

Director Freehold Co Maida Vale

“We are very happy with Capstone’s services since taking over from our previous Managing Agent in 2013. They feel like a smaller family business with a smaller client base which means we get a much more personal and efficient service”.

Freehold Company Directors

"Capstone is a friendly company to work with and easy to talk to when issues need addressing. Capstone act professionally and there is always someone available during working hours rather than going through an automative system."

for and on behalf of avondale Court residents management Co ltd.

“It is a comfort knowing they will deal with the contractors providing maintenance, facilities and services at our block of flats, together with any problems that arise.... they are professional, approachable and helpful and we are most grateful for the service they provide”